We live in a world of on demand content and online purchasing. This has had a direct effect on physical retail stores, particularly those that sell physical copies of content and electronics. Although companies like Apple have a strong retail presence, it is only larger and more impersonal companies that have a hope of competing in this space, not the smaller businesses that often had an expert or two you could always rely on. Australian company Dick Smith recently went in to receivership on the back of poor sales, and controversy over their worthless gift card sale. Steve and Ben discuss the benefits of instantaneous online content and purchasing versus the good old days of walking in to a store, picking up physical copies of media that you could hold in your hands, and the ability to talk to experts in a physical retail store when making your next purchase.
Listen to the audio version of this episode at this link: MP3 Audio (RSS)